Q1: Are you a trading company or a manufacturer?
A: We are a professional manufacturer with over 20 years of experience in metal stamping and deep drawing. We have our own production facility and engineering team to provide direct factory pricing and technical support.
Q2: Can you provide customized products based on our drawings or samples?
A: Yes, we specialize in OEM and ODM services. We can manufacture parts exactly according to your 2D (PDF/DWG/DXF) or 3D (STEP/STP/IGS) drawings or physical samples.
Q3: What information do I need to provide for a quick quotation?
A: To provide an accurate quote, please send us: 1. Detailed drawings or samples; 2. Material specifications; 3. Order quantity; 4. Surface treatment requirements; 5. Any special packaging needs.
Q4: What is your Minimum Order Quantity (MOQ)?
A: Our MOQ varies depending on the product complexity and material. Generally, we support small trial orders to help our customers test the market. Please contact us to discuss your specific needs.
Q5: How do you ensure product quality?
A: Quality is our priority. We implement strict QC inspections at every stage: Incoming Material Inspection (IQC), In-process Inspection (IPQC), and Final Inspection (FQC). We can also provide Material Test Reports and Dimension Inspection Reports before shipment.
Q6: What is the typical lead time for samples and mass production? (
A: For standard samples, it usually takes 7-10 days. For mass production, it takes 15-25 days depending on the quantity and complexity of the order.
Q7: Do you provide samples for testing? Is it free?
A: We can provide samples. If we have stock, the sample is free, but freight is collected. For customized samples, there may be a sample/mold fee, which can be refunded after a certain volume of mass production order.
Q8: What are your payment and shipping terms?
A: We accept T/T, L/C, and Western Union. Shipping terms include FOB, CIF, EXW, and DDP (Door to Door) by sea, air, or express (DHL, FedEx, UPS).